Box office and

physical Boutique

opening hours


Our prepaid card will save you time and money. It will make it easier for you to get a refund. You will pay with it for tickets and merchandise at our box office and Boutique (in-store and online). You can top it up anytime and anywhere.
The current situation affects the livelihood of many cultural institutions and the artists who collaborate with them. If you would like to support us, please consider making a donation to the Polish National Opera.



Boutique at the Teatr Wielki - Polish National Opera


The Boutique and box office in the opera house’s left wing:
open every day: 11 a.m.–7 p.m.


The box office in the main lobby:
Tuesday - Sunday: 11 a.m.–7 p.m.


The Opera Gallery and Theatre Museum:
Tuesday–Saturday, 12 a.m.–6 p.m.
Sunday, 12 a.m.–5 p.m.