Shipping cost and delivery
The tickets you buy on butik.teatrwielki.pl will be sent to the e-mail address you provided when placing the order.
You may either print your e-ticket or show it on your smartphone when entering the opera house.
Pick up your orders in store
To skip the shipping cost, you may collect your online purchases at the opera house’s Moniuszko Lounge:
plac Teatralny 1
(Left wing of the opera house; enter through the door behind the Moniuszko statue)
Monday to Friday, 9 am to 6 pm
Saturday and Sunday, 11 am to 5 pm
You will receive an e-mail letting you know when your purchases are ready for pickup. In any case, this will be within 3 working days after PayU informs us that your payment has been processed successfully.
We ship to Poland only.
Your purchases will be mailed within 3 working days from the day PayU informs us that your payment has been processed successfully.
Registered priority mail
Cost: PLN 12.00
Delivery: 1–5 working days from the date of mailing
Cost: PLN 18.00
Delivery: On the the day following the date of mailing.
Deliveries are made Monday to Friday, 9 am to 7 pm.